Terms and Conditions

     Detailed description  of goods and/or services

Freedom Park is a business in the  Toursim_ industry that  is a heritage destination  .

  1. Delivery policy

Subject to availability and receipt of payment, requests will be processed within  5       days and delivery confirmed by way  physical visitation to our facility   .

(for e.g. booking number / booking voucher  etc. and must mention the use of courier and/or postal services and associated costs, if applicable.)

  1. Export restriction (Optional)

The offering on this website is available to South African clients only.

  1. Return and Refunds policy

The provision of goods and services by Freedom Park is subject to availability.  In cases of unavailability, Freedom Park will refund the client in full within 30 days.  Cancellation of orders by the client will attract a   15  % administration fee.

(If appropriate – provide details  of your policy regarding damaged goods. Also mention guarantees, warranties, etc.)

  1. Customer Privacy policy

Freedom Park shall take all reasonable steps to protect the personal information of users. For the purpose of this clause,  "personal information" shall be defined as detailed  in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from: http://www.polity.org.za/attachment.php?aa_id=3569.

  1. Payment options accepted

Payment may be made via Visa, MasterCard, Diners or American Express Cards or by bank transfer into the Freedom Park bank account, the details  of which will be provided on request.

  1. Card acquiring and security

Card transactions will be acquired for Freedom Park via PayGate(Pty) Ltd who are the approved payment gateway for all South African Acquiring Banks.  DPO PayGate uses the strictest form of encryption, namely Secure Socket  Layer 3 (SSL3) and no Card details  are stored on the website. Users may go to www.paygate.co.za to view their security certificate and security policy.

  1. Customer details separate from card details

Customer details will be stored by Freedom Park separately from card detail which are entered by the client on DPO PayGate’s secure site. For more detail on DPO PayGate refer to www.paygate.co.za.

  1. Merchant Outlet country and transaction currency

The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction currency is South African Rand (ZAR).

  1. Responsibility

Freedom Park takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods.

  1. Country of domicile

This website is governed by the laws of South Africa and Freedom Park chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature,    tourism   .

  1. Variation

Freedom Park may, in its sole discretion, change this agreement or any part thereof at any time without notice.

  1. Company information

This website is run by  Freedom Park  (sole trader / private company / close corporation) based in South Africa trading as

 Freedom Park Trust  and with registration number   GG No31433   and  Agency of the Department of Sports, Arts and Culture (Director(s)/Member(s)/Owner(s)).

  1. Freedom Park contact details

Company Physical Address:  Cnr Koch and 7th Avenue, Salvokop, Pretoria  0001

 

Email:   This email address is being protected from spambots. You need JavaScript enabled to view it.                                                               

 

Telephone:   0123364000                                                                  

 

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